Frequently asked questions

What is the criminal injury compensation claim process?

Applications to the CICA are submitted either over the phone or through an online form. You will require some details including the crime reference number, the details of the investigating police officer, hospital and injury details. The CICA will also ask about any previous convictions that you might have.

Once an application has been received by the CICA, they will then proceed to gather evidence from the police, your GP and any hospitals that you have attended.

In serious injury claims where you have not been able to return to work due to your injuries, it is also important to gather evidence to support your claim. A specialist solicitor can assist you in gathering this evidence, including any witness statements, medical records, reports from medical experts and details of any equipment you might need or adaptations to your home.

The CICA will make their decision in writing. If your case has been rejected and you do not agree with their decision, this can be reviewed. In some circumstances, if a case is again rejected at the review, you can submit an appeal to an independent Tribunal, who will make a decision on your claim. Your solicitor will assist you at each stage of the review and appeal process to ensure you have the best chance of success.

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