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Legal Support Assistant (Hybrid)

Laws top 10 best firms to work for - Q2 2022 The North West's top 50 best companies to work for - q2 2022 The UK's Top 50 best small companys to work for Q2 2022 Disability confident comitted Investors in People

We currently have a vacancy for a Legal Support Assistant to join our growing team who would be responsible for delivering a comprehensive and efficient support service to Fee Earners and the wider business.

The role requires someone who is proactive and flexible, and can work as part of a team to provide day to day administrative support to the Legal Assistants which includes; the production of correspondence and documentation; dealing with assigned tasks on the case management system; paper and digital file management.

Our colleagues are at the heart of everything we do. We make colleague engagement a priority as we believe that creating a highly engaged team is essential to delivering our multiple award-winning Client First Service. 90% of colleagues say CFG is a great place to work and recent new joiners described us as “refreshingly different to anywhere else”.

Key responsibilities

  • Managing the Incoming Documentation for the fee earning teams, re-naming, categorising and distributing documents in line with the Incoming Documentation Procedure for post and emails into centralised mailboxes
  • To action and progress assigned tasks on the case management system, to include applying and obtaining medical records
  • Downloading, bundling and pagination of medical records and other documentation
  • Disbursement Management – collating invoices, logging for due dates, arranging payment and maintaining a detailed tracker
  • Provide administrative support in maintaining our Suppliers Database, to include data checks and data inputting
  • Receive and distribute telephone calls, including initial new client call enquiries, taking details and transferring as appropriate

Skills

Essential:

  • Excellent communication skills and a professional telephone manner
  • Good working knowledge of Microsoft Office, including Word (advanced), Outlook & Excel (basic)
  • Ability to work well within a team but also proactively on own initiative
  • Forward thinking with the ability to consider ways to increase efficiency and productivity within the team

Desired:

  • Legal or medical experience
  • Experience of using a case management system
  • Full Clean Driving Licence
  • Full-time position but will consider 4 days part-time

Qualifications

  • English Language GCSE Grade B or above, or equivalent
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Location: Cheadle

Employment: Permanent

Salary: Competitive

Why join us?

Career progression

Career progression

We support your career ambitions and develop your skills and expertise.

Hybrid working

Hybrid working

Colleagues have the autonomy and flexibility to work in a way that’s best for them and the business from both home and office.

Great work

Great work

Interesting, challenging and rewarding work for everyone, no matter your role or level.

What we offer

  • Competitive salary & profit share
  • Min. 25 days holiday
  • Healthcare Cash Plan
  • Enhanced sick pay
  • Inclusive family friendly policies
  • Recognition schemes

Career opportunities

Apply now

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